Terms & Conditions
Promoter:
Royal Mail Group Limited. 185 Farringdon Road, London, United Kingdom, EC1A 1AA
Promotional Period:
This promotion is a prize draw which will run from 00:00 22/11/2025 to 23:59 23/12/2025 (the “Promotional Period”).
Prize Draws will take place across the Promotional Period, consisting of the following:
- 24 x Daily Prize Draws, one per day from 01/12/2025 – 24/12/2025.
- Christmas Eve (24/12/2025) will have an extra Prize Draw.
- Magic Day Prize Draw, randomly allocated to a day within the Promotional Period.
1x Mop Up Draw will be carried out on 14/01/2026.
Eligibility:
This Promotion is open to UK residents aged 18 or over, excluding (for both sender and recipient) employees and their immediate families of the Promoter, its subsidiaries, other group companies, agents or anyone else professionally connected with this Promotion.
Use of a Christmas 2025 stamp is necessary to enter.
Internet access required.
UK bank account required for both sender and recipient to claim prize.
Maximum of 5 entries per entrant, per day. Maximum of 1 prize per sender during Promotional Period.
How to Enter:
Entrants who, during the Promotional Period, send a card or letter with a 2025 Christmas Stamp and the word ‘Magical’ written on the envelope can visit www.royalmailmagic.com and upload their name, home address, email address and phone number along with a unique image of the front of the envelope clearly showing the recipient’s UK address, Christmas 2025 stamp and the word ‘Magical’. They must also nominate the recipient who must be over 18 and have a UK bank account by providing their full name, email address, phone number and confirmation the recipient consents to be entered into the Promotion and be contacted about publicity should they win.
Each entry must use a unique image of an envelope. Entries using an image which has been used for 2 or more entries will be invalidated and not eligible to win a prize.
The nominated recipient must have different contact details to the entrant (full name, email address and postal address).
Valid entries will be entered into the corresponding prize draw.
All entrants are required to confirm they agree to the terms and conditions of this Promotion (these “Terms and Conditions”) and to be contacted about PR, and that the recipient of their mail item also consents to being entered into this Promotion and be contacted.
The Promoter is not responsible for entries not received due to a technical error or other failure on the part of an entrant.
For any questions regarding this promotion or these Terms and Conditions, please contact Royal Mail at help.royalmail.com.
Prizes:
There are 1,054 cash prizes available to be won in total in this Promotion, separated into the following:
Daily Cash Prize (daily draws from 01.12.2025 to 24.12.2025 inclusive)
- 1 x £10,000 split £5,000 to entrant and £5,000 to nominated recipient
- 2 x £1,000 split £500 to entrant and £500 to nominated recipient
- 3 x £500 split £250 to entrant and £250 to nominated recipient
- 15 x £100 split £50 to entrant and £50 to nominated recipient
Magic Day Cash Prize
- 1 x £50,000 allocated to one prize draw on a randomly selected day within the Promotional Period. Prize to be split £25,000 to entrant and £25,000 to nominated recipient.
Christmas Eve Super Draw Cash Prize
- 1 x £100,000 available to be won in Christmas Eve prize draw on 24/12/25 from all unsuccessful eligible entries received during the Promotional Period.
Mop-Up Draw Cash Prize
- 1 x £10,000 split £5,000 to entrant and £5,000 to nominated recipient
- 2 x £1,000 split £500 to entrant and £500 to nominated recipient
- 3 x £500 split £250 to entrant and £250 to nominated recipient
- 15 x £100 split £50 to entrant and £50 to nominated recipient
All cash prizes will be paid via BACS to the winner’s UK bank account details provided during prize claim.
No other alternative prize will be provided in whole or in part. The prize is non-transferable.
Winner Selection:
Daily Prize Draws:
All eligible entries will be entered into the corresponding Daily Prize Draw (See above). The provisional winners and 2 pairs of reserves will be selected via a randomised computer process. Entries from 22/11/25 to 23:59 on 30/11/25 will be entered a Daily Prize Draw on 01/12/25; entries from 00:01 to 23:59 each day thereafter during the Promotion Period will be entered into a Daily Prize Draw drawn the next working day, commencing 02/12/25.
Magic Day Prize Draw:
A ‘Magic Day’ has been randomly pre-selected by a secure, independently verified computer process and has been allocated an additional prize draw, giving that day’s entrants a chance to win a £50,000 cash prize.
All eligible entries from that day will be entered into the Magic Draw Prize Draw. The provisional winner and 2 pairs of reserves will be selected via a randomised computer process on the following working day of the relevant entry period closing.
Christmas Eve Prize Draw:
All unsuccessful eligible entries, up until this point, received during the Promotional Period will be entered into the Christmas Eve Prize Draw. The provisional winner and 2 pairs of reserves will be selected via a randomised computer process on 24/12/25 for the chance to win £100,000.
Mop-Up Draw
All remaining unsuccessful eligible entries received during the Promotional Period will be entered into the Mop-Up Draw. The provisional winners and 2 pairs of reserves will be selected via a randomised computer process on 14/01/26.
A winner will be redrawn if they have won previously.
Winner Notification
Daily Prize Draws & Mop Up Draw
Provisional winners will be contacted by email using the email address provided on entry, on the same day as being drawn. Further contact may be made via phone call to the mobile number provided on entry, if required. They will have 7 days from initial contact to claim their prize via one of the two methods depending on the prize value:
- Provisional winners of £50 or £250 will have a link in their email to click through and provide their bank details to claim their prize. The online bank details form must be completed and submitted within 7 days from receipt of the first winner notification email. The notification email address for these prizes will be winners@royalmailmagic.com
- Provisional winners of £500 will have a declaration form attached to their notification email for completion (the “Declaration Form”). The Declaration Form must be returned by email in 7 days from date of initial notification of the first winner notification email to claim their prize. The notification email address will be team@royalmailmagic.com
- Provisional winners of £5,000 will have a Declaration Form attached to their notification email for completion, which includes a requirement to provide ID verification. The Declaration Form must be returned by email in 7 days from date of initial notification of the first winner notification email to claim their prize. The notification email address will be team@royalmailmagic.com
Magic Day Draw
Provisional winners of the Magic Day draw will be contacted by email using the contact details provided on entry the next working day after the surprise Magic Day. A phone call will also be made to the number provided on entry on the second day after the draw, if needed. The ‘Magic Day’ will be any day between 01/12/2025 and 24/12/2025, inclusive, and provisional winners will have 7 days from initial contact to return the Declaration Form provided via email along with clear prize acceptance and proof of photographic ID clearly showing the winner’s date of birth in order to claim their prize.
Christmas Eve Draw:
Provisional winners of both draws will be contacted by email and by phone call using the contact details provided on entry on 24/12/25 and will have 7 days from initial contact to return the Declaration Form provided via email along with clear prize acceptance and proof of photographic ID clearly showing the winner’s date of birth in order to claim their prize.
For every prize, both the sender and nominated recipient winner will be contacted as described above and will have to follow the same claim processes as above and to the same timeline. Both parties must validly claim their prize in order for the win to be verified and fulfilled.
All Draws:
In the event that a provisional winner does not respond in time, reject the prize or are ineligible, the Promoter will contact the first listed reserve who becomes the provisional winner and must comply with the same verification process in the same time frame. If after contacting all provisional winners and reserves the prize remains unclaimed, the prize will be re-allocated to the Mop-Up Draw. All unclaimed prizes from the prize draws taking place between 01/12/2025 and 24/12/2025 will be added as additional prizes to the Mop-Up Draw and awarded in the same denominations as they would have been in the Daily Prize Draws. Any prizes that remain unclaimed following the Mop-Up Draw will be declared null and void.
Entrants are encouraged to monitor their modes of contact (including junk folders) during this time in case they are the winner.
Prize Delivery
Prizes will be paid by BACS payment within 28 days of valid prize claim and the completion of the verification process.
Winners List:
The Promoter will make available a list of prize winners’ surnames and counties of residence to members of the public or regulators who request such details within 3 months of the closing date of this promotion. Entrants can object to disclosure, or request that disclosure be limited in scope by contacting team@royalmailmagic.com. We may nevertheless disclose the information to the Advertising Standards Authority if required to do so. You may request a copy of the winners list by emailing team@royalmailmagic.com. The Promoter reserves the right to refuse such requests.
Verification:
The Promoter reserves the right to verify all entries including but not limited to asking for proof of purchase, address and ID including date of birth (passport, driving licence or equivalent form of identification that clearly states the entrant’s date of birth). The Promoter reserves the right to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, the spirit of the Promotion, any instructions forming part of this Promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating or won using fraudulent means.
It is the responsibility of the entrant to provide correct, up-to-date details when entering the Promotion. The Promoter cannot be held responsible for winners failing to supply accurate information in a timely manner which affects prize acceptance or delivery of their prize.
The Promoter is not responsible for prizes not accepted due to technical error.
Entries (bulk or otherwise) made from trade, syndicates, consumer groups or third parties will not be accepted. If it becomes apparent that an entrant is reposting the same content multiple times or using a computer(s) to circumvent this or any other condition by, for example, the use of ‘script’, ‘brute force’ or any other automated means, that person’s entries will be disqualified and any prize award will be void.
Incomplete, illegible, invalid or misdirected entries will not be accepted. Proof of sending will not be accepted as proof of delivery. The Promoter takes no responsibility for entries delayed, incomplete or lost due to technical reasons or otherwise.
Publicity:
By entering the Promotion, entrants confirm that they and their nominated recipient agrees that the Promoter may contact them about being filmed, recorded and/or photographed by the Promoter (or the Promoter’s designee) for the purposes of publicity in connection with the Promotion and any prizes. This consent can be withdrawn at any time by contacting team@royalmailmagic.com.
Liability:
If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, traffic congestion, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion cancel, modify or suspend the promotion or invalidate any affected entries.
If any act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions (including but not limited to global or regional health crises, weather conditions, fire, flood, strike, hurricane, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, epidemic, pandemic, famine, plague or other natural calamities and acts of God), the Promoter will not be liable for any failure to perform or delay in performing its obligations but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.
The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion, the fulfilment of the prizes and/or the use of the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
The Promoter has no control over internet or communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. The Promoter will not be held liable to any individual for any fraud committed by any third party nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent a participant’s entry to the promotion.
If any of these Terms and Conditions should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining Terms and Conditions shall survive and remain in full force and effect.
The Promoter’s decision is final with regard to all promotional matters and no correspondence will be entered into.
These Terms and Conditions (and any non-contractual issues which arise out of or in connection with them) are governed by English law and are subject to the exclusive jurisdiction of the courts of England and Wales. Entrants who live in another part of the United Kingdom may also choose for the courts of that part to have jurisdiction.
Data Protection:
The Promoter will use the personal details supplied for the administration of the Promotion (including paying prizes) and to contact winners about taking part in publicity. The Promoter will pass this information to its third-party agencies. All entrants and recipients have the right to change your mind about how we use your personal information, in which case please contact team@royalmailmagic.com. Click https://www.royalmail.com/privacy-notice for more information about the Promoter’s use of personal data and the rights of individuals, including how to request access to personal data and have inaccuracies rectified . Entry data will be stored for three months after the close of the Promotional Period before deletion.
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